PRIVACY POLICY

Privacy Policy
Type of website: Cleaning Business WebsiteEffective date: 5th of October, 2025 www.whitesolutionscleaning.com (the “Site”) is owned and operated by White Solutions Cleaning Pty Ltd. We can be contacted at: info@whitesolutionscleaning.com +61 406 634 051 1/27 Waxman Parade, Brunswick West, VIC 3055

Purpose
The purpose of this Privacy Policy is to inform users of our Site about:

1) The personal data we may collect

2) How collected data is used

3) Who has access to collected data

4)The rights of Site users

5) Our Site’s cookie policy

This Privacy Policy applies in addition to the Terms and Conditions of our Site.

Consent
By using our Site, users agree to the conditions set out in this Privacy Policy, including the collection, use, and retention of data as described below.

Personal Data We Collect
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store:
•IP address
•Location data
•Clicked links
•Content viewed

Data Collected in a Non-Automatic Way
When you use our forms or integrations, we may collect:
•First and last name
•Email address
•Phone number
•Property address
•Service booking details

This information is collected through:
•Contact forms
•Booking requests via integrated systems (e.g. iCal, booking portals)
•Direct communication via WhatsApp

How We Use Personal Data
Data collected on our Site is used strictly for:
•Communication with clients
•Service scheduling and bookings
•Customer support
•Marketing (where consent is given)

Automatically collected data may also be used for:
•Website analytics and improvements
•Tailored advertising and marketing

Who We Share Personal Data With
We do not sell user data. Information may be shared only in these cases:

•With employees who require access to perform services
•If required by law or legal proceedings
•To protect our legal rights
•To potential buyers in the event of a business sale Third-party tools (e.g. Google Analytics, Meta Pixel, booking platforms) may also process limited data for analytics and booking management.

How Long We Store Data
Personal data will be kept only as long as necessary to provide our services and comply with legal obligations.

How We Protect Your Data
We take reasonable precautions to secure user data, including encryption, secure servers, and limiting access to authorised staff bound by confidentiality agreements. However, users acknowledge that no system is fully secure and risks may exist when transmitting data online.

Children
We do not knowingly collect personal data from children under 16. If such data is provided, it will be deleted immediately.

User Rights
You have the right to request access, modification, or deletion of your personal data. Please contact our Privacy Officer: Privacy Officer – White Solutions Cleaning Pty Ltd info@whitesolutionscleaning.com

Opt-Out Options

•You can unsubscribe from marketing emails by clicking “unsubscribe” at the bottom of our emails.
•You may disable cookies in your browser, although this may affect site performance.

Cookie Policy
Our Site uses cookies to improve user experience. Types of cookies may include:

•Functional cookies: Remember user preferences
•Analytical cookies: Collect data to improve site performance

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